Tax Time Resources

Tax Time Resources

Tax Time Connect

Bank On Louisville is teaming up with the Volunteer Income Tax Assistance (VITA) program to help tax filers save money this tax season by helping filers get their tax refunds quickly and safely – all while establishing a safe place to keep and manage your money.

A basic bank account is an important first step in participating in the financial mainstream, depositing your paycheck safely, receiving your tax refund quickly, paying bills effectively, accessing or building credit, and saving for emergencies and the future. 

Take advantage of free tax services and have your tax refund direct deposited!

Visit a VITA (Volunteer Income Tax Assistance) site to have an IRS-certified volunteer help you file your taxes and make a plan for your refund, all for free. Tax preparers will file your taxes and ensure you get the largest refund for which you quality. Eliminating preparation fees can make a big difference in your ability to start or build your savings or pay bills and expenses!

Choose to receive your tax refund directly deposited into your bank or credit union account. Selecting direct deposit for your tax refund is the safest and fastest way to receive your refund and saves you from paying expensive check-cashing fees. Depositing part or all of your refund into your account keeps your money secure until you need it.

Don’t have a bank account or need a more affordable account? Bank On accounts are affordable, safe, transactional, and are a great way to manage your money and build your financial future. Bank On accounts are insured, have no overdraft, and are low-fee checking accounts.

Bank On Louisville and VITA want to help you with your financial future. Take these easy steps towards your new financial future today:

1. Schedule your free tax appointment at https://louisvillekyvita.cascheduler.com/apptonline/landing.html?client_code=LOUIVITA

2. Get your bank account information ready. If you don’t yet have an account, open one today! Bank On accounts are safe and affordable, and most can be opened online in only in a few minutes. Get connected and open your Bank On account here.

3. Bring your bank account information (account and routing numbers) to your VITA appointment and tell you tax preparer you’d like to receive your refund via direct deposit.

4. Need more help or want to talk with a Financial Advocate who can help you build your financial future? Connect with Financial Advocate Arnetia Horton today!

Contact Information:
Arnetia Horton
Financial Advocate
701 W. Ormsby Ave., Suite 201, Louisville, KY 40203
Email: [email protected]
Phone: 502.574.5972
Cell: 502.835.1036


*VITA tax filers who open bank accounts and receive tax refunds via direct deposit are eligible for various incentives and raffle entries!

Hear from Financial Advocate Arnetia Horton!

Need a bank account to direct deposit your tax refund? Check out these safe, functional, low-cost accounts available in Louisville!

Tax Time Connect: Press Release and Press Conference


Mayor Greg Fischer joined community partners in announcing the start of free federal and state income tax preparation assistance for eligible residents, including VITA, AARP Tax Aide, and the new Tax Time Connect initiative.

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Tax Time Connect: Louisville Metro TV


Tax Time Connect is a new initiative between the Volunteer Income Tax Assistance Program (VITA) and Bank on Louisville’s Banking Access work. The goal is to help Louisville residents file their taxes and create a bank account with a certified financial institution, if they don’t have one already.

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Helpful Resources for Tax Time


Check these websites for information from the IRS, FDIC, and CFPB that will help you file your taxes and get the most out of your tax refund.

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Taxpayer Tools


These handouts from the Consumer Financial Protection Bureau can help you be prepared to file your tax return and understand your options for saving your tax refund.

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